FAQ's

 

What is hydroponics?

 

Hydroponics is the process of growing plants in sand, gravel, or liquid, using mineral nutrient solutions, but without soil.

The effectiveness of this method is to allow plants to grow by taking necessary energy and as much nutrient solution required for growing.

This method focuses on providing the plants with constant supply of water, light and oxygen which lead to steady growth and efficient results.

 

What are Drip Systems?

 

Hydroponic dripper system is based on drip irrigation which is the procedure of applying small amounts of water and nutrient evenly across a specific area.  Also known as timed feed which delivers water and nutrients directly to the crop root zone, eliminating excess, evaporation, and drift. Hydroponic dripper system leads to saving time, energy, and water but at the same time maximizes harvest.

 

Why do plant leaves curl up?

 

Several things cause plants to curl up, but usually it is an indication of an environmental issue such us excess of wind from the fans or that lights are put too close to the plants.

 

Why do plant leaves curl down?

 

Overfeeding or nutrient solution being too strong for the plants may cause plants to curl down. Simple rinse plants with water and reduce concentration of nutrient solution.

 

Do I have to use additives?

 

In general, it is better not to add additives as they are not essential for the process. But for some cases we recommend using additives to get ideal growth of plants and develop yield size.

 

How long should I have my lights on for?

 

Hydroponics World will provide you with necessary information on how long to use lights for different stages of your plant’s growth.

 

What is the ideal temperature for my grow room?

 

Temperature in grow room may vary according to humidity levels, generally it is set between 22-28°C close to natural degree needed for smooth growing.

 

What is the ideal humidity level for my grow room?

 

Ideal humidity is usually between 45% and 60% although some plants prefer a slightly higher humidity.

 

 

Orders and Delivery

 

 

How do I track my order?

 

You can at all time get information and updates about your order in your account section on our website or contact our customer service.

 

Can I Cancel My Order?

 

According to Cancellation Policy it is possible to cancel your order, but taking into consideration the following:

  • - Only orders not yet processed for delivery may be cancelled.
  • - We will credit cancelled orders in the form of payment used.

 

How can I cancel my order?

 

You can easily cancel your order before processing through your account on our website. If you do not manage to do so, please contact our customer service the sooner from placing your order.

 

Can I change my order?

 

Once placed an order you can not change it as it takes sequential number in our system. Yet, you can cancel the original one and place a new order with your desired changes.

 

Are the prices on the website the same as in-store prices?

 

Except of special promotions either in store or on website, we guarantee the price you pay online is the same in our store.

 

Do I have a receipt of my purchase?

 

Once you placed your order you will receive an email of confirmation that includes all items purchased and price in details. Also, when our goods are delivered you will be given a detailed delivery note.

 

Can I get an official invoice?

 

You can request an invoice of your purchased order via e-mail and our team will send you the invoice for the confirmed purchase. We only provide one invoice per order.

 

I want to purchase a large quantity of stock from your store or online. Is there any limit?

 

Our website is updated regularly so it will show you the quantity available, yet on the store we can manage and arrange the quantity needed in a proper delay.